Status Page
Downloads
Video Tutorials
Download Launcher
English
English
Japanese
Welcome
Login
How may we
help
you?
Enter your search term here...
Search
Popular Searches:
change password
change log
user manuals
Home
> FAQ
Support Portal Categories
Support By Device
Downloads
Video Tutorials
User Manuals
Troubleshooting
Knowledge Base
Optimization
Warranty and Repairs
Change log
Getting Started
FAQ
Microphones and Emulations
5
Microphone handling and precautions in humid conditions
Will I receive the Mic Emulations if I purchase a modeling microphone?
What cable do I need for Verge, Edge Solo, Edge Duo, Edge Quadro, Edge Go and Axino
How do the Mic Emulations work?
Where can I find my Mic Emulations code?
Thunderbolt™ & USB Audio Interfaces
7
I am trying to update my firmware, but once the update finishes I get the message: Update Failed! What should I do?
Why my MAC doesn't recognize my interface when connected with a Thunderbolt™ cable?
What is the maximum Thunderbolt™ cable length?
What does it mean when the clock source changes to "USB"?
How do the hardware inserts work?
See all 7 articles
Discrete Audio Interfaces
4
Do Discrete 4 & 8 only work under Windows 10 and not under previous versions?
What does Basic AFX pack and Premium Upgrade Pack mean?
How could you upgrade your Discrete 4/8 to Premium Upgrade Pack?
Discrete Series Factory Reset
Master Clocks
12
What is the maximum length for WC cables?
Why do I need a master clock?
All digital gear have internal clocks. Why should I buy an external?
What is the Atomic Clock?
Are there any safety issues concerning the Atomic Clock?
See all 12 articles
Mastering-grade Converters
12
Can I use the digital and analog inputs and outputs at the same time?
How can I perform a factory reset on the Pure2?
Is there a difference between the Monitor and the Main Outputs?
Can the Pure2 be atomically clocked?
Can I use the Pure2 as a master clock?
See all 12 articles
Microphone Preamps
1
MP32 and MP8d (Legacy devices) - Frequently Asked Questions
Analog Signal Processors
1
Satori - Frequently Asked Questions
