Thank you for choosing Antelope Audio!
The activation of the ZEO is needed to validate your product warranty.
Internet connection is required for successful product activation.
The product activation is not related to its functionality.
To activate your device and fully utilize all of its features, you will need to create an Antelope account.
To create an account, please click here.
Existing users can log in here.
Once you have logged in, click on ;My Account' in the top right corner to access the User Dashboard
Click on the 'Activate New Device' button within the Dashboard.
Choose the ZEO from the device list:
After selecting your device, enter the 13-digit serial number which you can find on a small sticker in the base of
your device or on the side of the box:
Lastly, you will be required to activate your product warranty. This is done from the My Warranty tab in the
User Area of the website.
To add the Warranty, click on 'Add Warranty' near your device and fill out the necessary details:
On the following screen, you will be asked to enter information about your new device and to attach a proof of
purchase. You can add multiple files (up to five) by using the plus sign. Acceptable formats are:
.pdf, .jpg, .png, .jpeg, .heif
The size limit is 7 MB per file.
Once you have completed the steps, click on 'Add Warranty'.
After successfully completing the process, you can click on 'View Warranty' to see if your file has been
uploaded correctly. You are set and ready to use your new audio interface!
Windows PC:
ZEO is natively compatible with Windows, and it does not require additional drivers to be installed. Once the device is plugged, the computer will recognise it and it will show up in “Sounds” tab:
Volume can be adjusted from the Windows volume slider. In order to change the Sample Rate, Enter the ‘Sounds’ options window from the Control Panel or right-click the speaker icon in the system tray and choose ‘Open Sound settings’ and navigate to “Advanced”:
If you are using ZEO with a DAW, it will automatically follow the Sample rate of the DAW without the need to change it from “Windows Sound Settings”. The device will appear as MME/DirectX driver in your DAW.
macOS:
The ZEO is natively compatible with macOS systems, and it does not require additional drivers to be installed. Once the device is plugged in, the computer will recognise it and it will show up in the MacOS “Audio MIDI Settings” and “Sounds” tab:
• Volume can be adjusted from the Volume Slider.
• Sample rate can be changed from the drop-down menu “Format”.
If you are using the ZEO within a DAW, it will automatically follow the Sample rate of the DAW without the need to change it from the MacOS “Audio MIDI Settings”. The device will appear as Core Audio driver in your DAW.
