Please note that the mandatory device activation procedure requires an active Internet connection on your computer. Activating an Antelope Audio device offline is not possible. Your Zen Tour Synergy Core must be activated online to work. This chapter contains the necessary instructions:
1. Connect the Zen Tour Synergy Core to a Windows or macOS computer.
2. Open your internet browser and navigate to https://en.antelopeaudio.com/login/
3. Login to the Antelope Audio user area with your e-mail and password. If you don't have an account, visit https://en.antelopeaudio.com/sign-up/ to create one.
4. Click on the 'Activate New Device' button.
5. Click on Zen Tour Synergy Core' from the device list.
6. Download and install the Antelope Launcher application for Windows or macOS
7. Open the Antelope Launcher application and click on the 'Login' button
Enter the email and password you used to login into the Antelope Audio user area and click 'Login'.
8. Click on 'Activate device'.
9. Upon successful activation, the final window will read ‘You have successfully activated
your device. Software is required to be installed and up to date for the device to be used.'
Click 'Software Installation' to go through the rest of the setup process or ‘Install Later’ if
you prefer to postpone this step. It is available later via the launcher’s Manage Device
menu.
The following warning message advises to power off or unplug any devices connected to
the interface to avoid any potential damage during the firmware installation
process. Click ‘Continue’ when ready and go through the instructions that follow.
After the installation is complete, you can proceed with the instructions for your operating
system and configure the interface for use with your Windows or macOS computer.
Note: The Zen Tour Synergy Core will be listed in the 'My Hardware' page of the Antelope Audio
user area with its serial number and activation date.
Configuring for Windows 10
When using a USB connection under Windows, here is how you can configure the operating
system playback using Windows Audio.
1. Enter the ‘Sound’ options window from the Windows Control Panel; or right-click
the speaker icon in the system tray and choose ‘Open Sound settings’.
2. Under the Playback and Recording tabs, 4 stereo channel pairs are available for
playback and recording, corresponding to the first 8 DAW Out and In channels in
the interface’s signal routing matrix. These can be used for playing and recording
audio with applications using Windows Audio as opposed to the ASIO driver.
3. Make sure the Orion 32+ Gen4 Playback channels 1/2 are selected as the default
playback device for seamless playback experience. The same is valid for the Recording
tab.
Notes
• Please note that Windows Audio is not yet supported over a Thunderbolt
connection, only ASIO. We recommend using the VB-Audio VoiceMeeter Virtual
Audio Mixer as an ASIO to Windows Audio bridge.
Tips
If you are experiencing interruptions or failure when using your DAW and trying to
playback audio from your OS at the same time, make sure that the device sample
rate matches the one of your DAW sessions.
Further Reading
Antelope Audio Knowledge Base - Windows 10 Optimization
Configuring for macOS (10.14 and later)
The security settings in macOS (10.14 and later) may result in no input signal reaching your
DAW, despite having everything set up correctly. These steps apply when you are using the Orion 32+ Gen4 in a DAW for the first time:
1. Launch your DAW and choose Orion 32+ Gen4 as the input device. The following dialog
box will appear (if using Ableton Live 10 Suite, for example):
2. Click 'OK' and your DAW should function normally.
However, if the events above did not occur for some reason, or you are using multiple
DAWs, you must do a manual tweak for each in 'Security & Privacy' settings:
1. Click the 'Apple' symbol and choose 'System Preferences'. Head to the 'Security &
Privacy settings menu.
2. Click the 'Privacy' tab. In the column on the left, choose ‘Microphone’. Make sure there's
a checkmark next to any DAW you want to use.
Note: You may have to click the padlock symbol in the bottom left corner and enter your
password to make changes.
This guide shows how to setup your DAW with your Antelope device
Please follow one of the videos below for your desired DAW:
Guide for ProTools
Guide for Ableton Live 10
Guide for Studio One
Guide for Logic Pro X
Guide for Cubase 10
This video tutorial expalins in depth how to route,track and monitor with Zen Tour Synergy Core, Orion Studio Synergy Core, Galaxy 32 Synergy Core, Galaxy 64 Synergy Core, Goliath HD Gen 3, Orion 32+ Gen3 and Orion 32HD Gen 3
In this article you can find the download link for your antelope device as well as links to all video tutorials.
